Quality Statement
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H2E is committed to quality in our services. We want to be the best at what we provide to our clients. Quality is ingrained in our culture, procedures and is considered basic strategy for company survival and future growth. We are dedicated to achieving the highest customer satisfaction and will achieve this by: |
"Quality is doing what is right when no one is looking." - Henry Ford |
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Knowing who our clients are and what they want in detail through open communication.
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Understanding the requirements of our jobs and the systems that support us - through training and education.
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Making continuous improvement a part of every day, every project, and every client interaction - through the use of team participation and measurements.
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Ensuring that our Policies and Procedure Manuals reflect what we actually do.
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Remembering that we exist because of our clients
H2E will execute any service for any client under the policies and procedures of H2E’s NQA-1 Qualified Program. The Quality Program is a documented program comprised of (18) eighteen quality management sections defining the requirements for design controls, procedures, and policies. The H2E Quality program is in compliance with NQA-1 and DOE 414.1A and enables H2E to work with governmental and DOE nuclear regulatory projects. H2E has graded the best practices of our NQA-1 program from a regulatory aspect and implemented as a matter of course for all non-regulatory H2E projects. This program requires strict compliance with development procedures, revision control, and project management protocols.
